Shipping and Delivery

At Daniel & Lucy London, we aim to deliver your order as quickly and accurately as possible. Below you will find all relevant information regarding our shipping and delivery policy.

Processing Time
Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email with tracking details.

Delivery Time
The average delivery time is 3 to 7 business days, depending on your location. Please note that delays may occur during busy periods or due to customs procedures.

Shipping Method and Origin
All orders are shipped via Royal Mail and are dispatched directly from our supplier in China. As a result, customs fees may apply depending on the destination country.

Shipping Costs
Shipping costs are displayed at checkout and depend on the weight, destination, and selected shipping method.

Responsibility During Shipping

• If the tracking information indicates that the package has been delivered, responsibility lies with the customer.

• Please check your address carefully; any errors must be reported within 24 hours of placing the order.

For questions regarding shipping, please contact us at:
daniellucylondon@info.com